Operation Management - 1673 Words

What is Operations Management? Operation Management is concerned with any productive activity, whether manufacturing or service, in public sector or private sector, profit making or not profit making. It is concerned with ensuring that operations are carried out both efficiently and effectively. All mangers are operations managers since all functions within an organization are, presumably, productive activates it goes without saying that all function should be carried out efficiently and effectively. However the operation function is the hear t of all manufacturing and service enterprises, and unless this core operation is carried out effectively there is little hope that organization as a whole will be effective. An understanding of†¦show more content†¦This means that people will not be able to get paid and it will hurt their way of living. As you can see, the most important things to be considered is how quickly flood damages can be cleaned up and in order to figure out the best possible way to do thi s, government turn up to use operations management concepts to settle things as soon as possible and which they were successful. The concepts will break down each process that is needed to cleanup flood damage and improve the little details to make everything better, faster and more efficient fullest extent for a better and quick result. Concepts and its applications †¢ The first concept in operations management is project planning: the scope of flood damage cleanups usually covers a big area with varying terrains. To be able to work quickly, a very good plan must be set before everybody can get to work. In project planning, there is an emphasis on scheduling and process layout. If there is a set schedule for when cleanup crew are supposed to move in and their job, there will not be any wasted time or effort. It will also give supervisors control over inactive crew so they can be given work and be more productive. An example in terms cleaning up after flood damage is the different jobs that are involved. First, the area has to be cleaned up of debris so a specific cleanup crew will have to handle that. Only after they finish will the road repairShow MoreRelatedOperations Management : Operation Management1355 Words   |  6 PagesOperations Management Introduction Operations management is the activity of managing the resources that create and deliver services and products. The operations function is the part of the organization that is responsible for this activity. Every organization has an operations function because every organization creates some type of services and/or products. However, not all types of organization will necessarily call the operations function by this name. Operations managers are the people who haveRead MoreOperation Management - Cadburyworld2493 Words   |  10 Pagestechnology to streamline the operation process) and facility costs (old and outdated facilities) at lowest possible. In return, they have to compromise low costs with their other objectives. The unskilled staffs and outdated facilities are compromised with the quality in the core process. For example, the brief video (facility) in the packaging plant is outdated and requires commentary notes from some guides. However, the unskilled guides are not familiar with the operations so they need to read fromRead MoreOperation Management And Operations Management2148 Words   |  9 PagesOperation management Introduction Being an operations manager is not an easy task, it involves good control and responsibilities for the major activities within the organisations in order to achieve goals that might be in form of services or in form of goods. The operation management roles may be different from business to business depending on the size and resources available, each organisation has its own operations functions, and in order to produces goods or services they have to convert theRead MoreImportance Of Production And Operations Management2317 Words   |  10 Pagesthe production and operation of enterprises. In order to remain competitive, companies in different countries have different factors of competitive advantage. A clear competitive advantage is the key to gain success in production and operation management. An effective operations management is the foundation of enterprise competitive advantage and the fundamental guarantee to realize corporate strategy. This essay deals with the importance of production and operations management in the enterprise,Read MoreOperations Management : Operation Management Essay2171 Words   |  9 PagesOperation Management Operations administration concentrates on precisely dealing with the procedures to create and circulate items and administrations. Operations administration is the procedure, which joins and changes different assets utilized as a part of the creation/operations subsystem of the association into quality included item/benefits in a controlled way according to the arrangements of the association. In this way, it is that part of an association, which is worried with the changeRead MoreOperation Management2751 Words   |  12 PagesTABLE OF CONTENTS 1. OPERATION MANAGEMENT 3 1.1. DEFINITION OF OPERATION MANAGEMENT 3 1.2. THE ROLE OF OPERATION MANAGER 3 1.3. RELATIONSHIP OF OPERATION MANAGEMENT WITH OTHER CORE FUNCTIONS 3 2. CASE STUDIES 3 2.1. HEATHROW INTERNATIONAL AIRPORT 3 2.2. NESTLÉ UK CHOCOLATE FACTORY 3 3. MAJOR UNDERSTANDINGS OF THE STUDY 3 4. CONCLUSIONS 3 REFERENCES 3 1. Operation Management For the success of an organization, the management crew plays a major role. An organizational structure is based on differentRead MoreOperations Management986 Words   |  4 PagesOPERATIONS MANAGEMENT Select two organisations that you are familiar with – one with a service output and one with a product output, and compare and contrast these organisations with respect to the following aspects: 1.1 The process of transformation of inputs to outputs 1.2 Process and Capacity design 1.3 Supply Chain management 1.4 Scheduling Operations Management refers to the management of the production system that transforms inputs into finished goods and services, (http://csuponomaRead MoreOperation Management2436 Words   |  10 PagesOPERATION MANAGEMENT IS IMPORTANT TO ALL BUSINESS To be able produce specialized managers capable of fulfilling strategic tasks within business and government enterprises the need for the practice of operations management cannot be forgone. Operations management is very significant in business operations since it forms the heart of the organisation by controlling the system of operation. Operations management deals with the design, operation, and enhancement of the systems that generate and deliverRead MoreOperations Management Chapter 18 Manual1950 Words   |  8 PagesChApter 18 Management of Waiting Lines Teaching Notes Some of the math and calculations can be left out in order to focus more clearly on the concepts of waiting lines. For example, all infinite source problems, including single channel (except constant service time) can be handled using the infinite source queuing table. In the past, queuing presented students with a good bit of computational requirements, and because of that, students frequently lost sight of the underlying concepts. WithRead MoreOperations Management1791 Words   |  8 PagesQUESTION 1 Operations management must be managed properly in order to improve an organization’s productivity and profitability. In the Cadbury World case, several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus, Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage

Self-Reflection Paper About Cbt and Act - 680 Words

Self-Reflection Paper about CBT and ACT The late 1960s through the 1990s represented a second generation of behavior therapy and it is called Cognitive Behavior Therapy. It is born from the view that the history of behavior therapy, in which cognitive factors assumed greater importance in both therapy and practice. The central idea is that psychological disorders involve dysfunctional thinking and modifying dysfunctional thinking is linked to improvement in symptoms. Since the 1990s, acceptance-based models of CBT such as acceptance and commitment therapy and dialectical behavior therapy came into prominence. These approaches are represented as a third generation of CBT. Because, they argued that they distinguish them from earlier†¦show more content†¦The therapist can focus on the dysfunctional cognitions, can encourage her to reexamine and correct cognitions about her relationships. So, her emotional distress can be modified. ACT criticizes CBT about changing the cognitions, but a maladaptive cognition cannot be accepted. A client with major depressive disorder who does not keep in touch the real life or does not go out the bed cannot be accepted. Furthermore, ACT literature criticizes CBT that the link between cognitive therapy and basic cognitive science is weak. However, there is a directly link between cognitive therapy and science. Extinction learning is highly related with exposure therapies for anxiety disorders. With the help of extinction learning in animals, in exposure therapies clients’ symptoms and the relapse rate are reduced. With the exposure therapies, CBT can send the reverse messages to brain and can makes behavioral changes. So it may help the client to find new pathways. Later, it focuses on automatic thoughts and dysfunctional beliefs. For a client with severe OCD who has no cognition, exposure by touching the sink can be helpful. He/she realize that it can be acceptable anxiety. On the other hand, ACT is also effective in anxiety. They claim that control is the problem not the solution. Instead of avoiding the anxiety, they focus on accepting anxiety and teach the client live withShow MoreRelated Theoretical Orientation Reflection Paper Natasha Cartwright1686 Words   |  7 PagesTheoretical Orientation Reflection Paper Natasha Cartwright Senior Seminar February 8, 2017 Dr. Hill Theoretical Orientation Reflection Paper Introduction In the field of social work it is essential to be aware of theoretical approaches to incorporate into the work and realize which one fits more effectively with your different perspectives of life. With a better understanding of who you are, it becomes more easier to figure out your best way of counseling; figuring out which theories you find leastRead MoreRacism1204 Words   |  5 Pagesrelated this reading to the work I do in my field practicum as it relates to the cognitive and moral development of human beings and human behaviors. As you already know, I work for Stella Maris, a drug and alcohol treatment facility. We talk a lot about cognitive development and the concerns we have with our clients as it relates to their disease of addiction. W e need to know what changes in intellectual abilities, mental activities, and behaviors through which knowledge of the world is attained.Read MoreObsessive Compulsive Disorder ( Ocd )905 Words   |  4 Pagesmy paper on Obsessive-Compulsive Disorder (OCD) in children. OCD is a type of anxiety disorder where people feel the need to check things repeatedly. Kids with OCD become preoccupied with whether something could be harmful, dangerous, wrong, or dirty — or with thoughts that unpleasant stuff could happen. It can cause severe anxiety in those affected. Kids with OCD also might worry about things not being in order or just right. They may worry about losingRead MoreMindfulness : The Practice Of Mindfulness1556 Words   |  7 Pagesthe last 30 years (Bishop et al., 2004; Shapiro, Carlson, Astin, Freedman, 2006; Baer, 2003). Though the concept of mindfulness is difficult to operationalize, the most agreed upon definition is comprised of two primary components. The first is the self-regulation of attention, which allows an increased recognition of mental events in the present moment. The second component concerns an orientation towards one’s experience, characterized by curiosity, openness, and acceptance (Bishop et al., 2004)Read MoreA Comparison of the Emotion-Focused and Cognitive Behavioral Theories of Anger and Its Treatment.3238 Words   |  13 Pagesproblem that our society facing today. 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These values, beliefs, and goals are developed throughRead MorePersonal Experiences and Their Impact on Counseling: A Reflection2092 Words   |  8 PagesReflection paper: Personal experiences and their impact upon counseling Part 1 As is true of most people, it is difficult for me to apply a Freudian lens to my experiences growing up simply because I do not remember that far back in my life. According to Freud, every family experiences what he calls the family romance of the Oedipus complex or the Electra complex. The young infant desires his or her mother and resents and wants to supplant the father in the mothers affections. The boy resolvesRead MoreIndividual Counseling Theories and Approaches Essay2697 Words   |  11 Pages Individual Counseling Theories are varied. In this paper we will examine three of the most prominent counseling theories, their concepts, techniques, strengths and limitations. We will begin with the Adlerian Theory first followed by Cognitive Behavioral Therapy. At the end we will finish with Solution Focused Brief Theory. All three theories have their strengths and limitations but can be and usually are combined or used together to some extent to better serve the client. One theory mightRead MoreTransdiagnostic Cbt5615 Words   |  23 PagesInterventions – WHM-M-030 Introduction The purpose of the paper is to discuss the current theory and empirical literature for using a transdiagnostic approach in cognitive behaviour therapy and it’s relevance in current practice. I will discuss the theory and evidence for using a transdiagnostic approach and highlight the main processes. A discussion on the strengths and limitations of the approach will conclude the first part of the paper. The second part will be a review of personal clinical work

Applying Lean Management free essay sample

Executive Summary: As a part of course work I was to find the problems in the company and had to make recommendation relation it to lean Management. I don’t some research and provided recommendation on how the improvement can be made. The importance of Lean management is disused and how can a lean management be implemented, steps by steps is discussed here. While doing this report I had less time but I without going too deep I surface try to conclude and recommend the lean management to the company that was presented in the case study. Contents Introduction: J galt Lock ltd is a company dealing with the hardware products in the home retail and commercial market. Company had a single plant with just over 2000,000 square feet and is organised into different department. Recently company has been facing a bit of problems due to not managing the operation in the work area. The items are scattered and there is no any specific space for any of their goods. This is making tem slow in deliveries and always rushes in work even in the quite days. There has been more waste as well recently because they are not being able to produce the right quantity and right product because of the messy ware house. In effort to improve its service Halt Lock recently hired a consulting company. The company determined the following problems were rising in the ware house: 36% of the floor space was being used to hold inventory 25% was for work centres; 14% for aisles; 7 % for offices; and 18% for non-value-adding activities. Contents: Key Findings: Like every house is scattered and now well managed like a office or a small distributor. In the case of J Galt Lock limited also has some problems but Looking at the case study we can figure out that it is not just normal operation failure, here I can find the key problems are the following: Old Technology: Spread sheet is good data keeper as well as planner for a small company but for a company warehouse like J Galt Spread sheet turns out to be old fashioned technology because no one can handle such a large warehouse with the manual Spread sheet system record entry. This is the reason it is hard to find the total items went missing or theft or gone to retailers. This puts them in risk of loss. Prioritization: As mentioned above it will be difficult to handle all the incoming and outgoing and prioritising the goods just by spread sheet. Also the uses of different methods for scheduling the same thing will create other problem and confusion in the company. This will lead to loss of products and company as well. Planning: With different ideas used to prioritize a single batch and the decision contradicting between the supervision and expediters the time is being wasted and the goods are not being made in the proper time. This will lead to loss of customers again and loss of time with in return come a loss of Money. Late production and hence late delivery: There is no system on the prioritization in the company so there is no scope to work according to the time and the requirement by the customer. So there is late delivery and the dealers have reduced the lead time which is making more difficult to process an order. But the workers are always busy because they have to locate things before processing them. Housekeeping: The department dedicated to inventory storage consisting of 10 to 11 aisles of parts is not being used because of poor housekeeping service. They are scattered everywhere and they can’t find them to keep the department running more manageable way. Developing: For the development of the findings above and using the effective of lean management system the development proposal might be better. First of all â€Å"Lean management is an important part of lean thinking. As we implement lean in any organization the traditional way of managing does not guarantee right focus nor help sustaining lean initiatives. †(V Naik 2011). Lean management can be useful if the company operates same thing every day or more times a day, which perfectly fits with the J Halt Lock. Like the Toyota Company used lean management when it was a small company and still using the same management system even after being a massive company. â€Å"It began with efforts to reduce die change time on the stamping press which then allowed for a reduction of in-process inventory and this became just-in-time inventory management. This resulted in the need for less warehouse space, fewer forklifts, unnecessary space, etc. Once the flow of work can be interruption free, free of materials sitting, standing, and redo-loops, waste is eliminated. Lean is the elimination of waste. But, more importantly, lean is continuous improvement in all work processes. † (Management Meditation) Below are some of the way to describe the Lean culture : â€Å"Lean is a culture of continuous improvement practiced at every level of the organization and by every team. Lean is the application of the scientific method of experimentation and study of work processes and systems to find improvements. Lean is respect for people. It is respect for the voice of the customer and it is respect for those who do the work, who are â€Å"on-the-spot† and are, therefore, the â€Å"world’s greatest experts† in their work. Lean is the elimination of waste in all its forms. Lean is the ability to distinguish between work that actually adds value to your customers and work that does not. By eliminating waste, you free resources to devote to value-adding activity that serves your customers. Lean is a work environment that assures the quality and safety of all work for both customers and staff. Lean is a focus on improving the work process and not on blaming people or creating fear. Lean is a culture of teamwork, shared responsibility and ownership that cuts through organization walls or silos. Lean is a culture that returns the joy to work. Honda speaks of the three joys of buying, selling and making the product. We do our best work when we have joy in our work. Lean is flow. Lean is an interruption free process that flows from beginning to end without interruption. † (Management Meditation) The six sigma of the company can be benefited by the lean management now it’s to discuss the six sigma and implement them to the findings done earlier. Design Methodology Approach Findings Practical implications Originality Benefits of Lean Management: Lean manufacturing is a management phislosy that eliminates of waste in all business also known as a small improvement. The following are the main benefits of lean management: Improved quality, fewer defects: When batching and lot production are eliminated, there is less opportunity to manufacture defects. Reducing the batches means less inventories and easy to operate. Reduce Inventory: With the reduction in the batches the inventory will be less and therefore the operation will be easy to operate. Requires less space: With the less goods and with the good need only need for the flow it will require less space in the work place it will be manageable Enhances Manufacturing capacity: When the things are made in order in order with priority then it will be easy and takes less time to complete any task. Therefore more cusomers orders can be sent through and more profit for the business Simpler identifying: More space means less inventory and which means less goods and it will be easier to identify the food faster. Safety at work: with the reduction in the inventory and wide space to work means it is safer to work as there will not be that many of chance for unexpected movement and accidents. Team Morale: When the work flow is going smooth the morale of the workers will be better and in return more work will be done with happy staff and the boss. Implementation of Lean management in J Halt Lock: â€Å"Lean manufacturing is being utilized by businesses of all sizes today. Although it took a few years to become mainstream, the success stories from mid-size to large corporations have pushed lean manufacturing down to very small organizations. † (Carl Wright, 2011) The 20 Steps for lean management are: 1. â€Å"Form team (mix of lean manufacturing and relevant business experience) 2. Develop communication and feedback channel for everyone 3. Meet with everyone and explain the initiative 4. Begin to train all employees (lean overview, eight wastes, standard operations, kaizen, RCPS, PDCA) 5. Facility analysis – Determine the gap between current state and a state of â€Å"lean† 6. 5-S It is the foundation of lean. Workplace organization is critical for any lean initiative 7. TPM – Begin Total Productive Maintenance early (used throughout lean) 8. Value Stream Mapping – Determine the waste across the entire system 9. 7 (or 8) waste identification – Use with value stream mapping to identify system waste 10. Process mapping – A more detailed map of each process 11. Take time – Determine need to produce on all processes, equipment 12. Overall equipment effectiveness and six losses – Determine the losses on all processes and equipment 13. Line balance – Use, if necessary, with take time and OEE 14. SMED – Push setup times down to reduce cycle time, batch quantity and lower costs 15. Pull/one-piece flow/Continuous Flow Analysis – Utilize kanban and supermarkets 16. Analyse quality at the source application – Poor quality stopped at the source 17. Implement error-proofing ideas 18. Cellular manufacturing/layout and flow improvement – Analyse facility and each process 19. Develop standardized operations – Concurrently with SMED, line balance, flow, layouts 20. Kaizen – Continue improving operations, giving priority to bottlenecks within the system† ((Carl Wright, 2011) Conclusion: So after having read and research trough the lean model, it can be said for the company like J Glat Lock it is very important to approach for the betterment. J Glat Lock mainly focusing in the managing or organizing rather than changing will be nice for the companies who have limited money source and are struggling. Below are some of the recommendation made for J Galt Lock in relation to the lean management. Recommendation for J Galt Lock: Old Technology: With the application of Business Intelligence the spread sheet can be replaced and with the Transaction analysis system it will be easier to produce order staff employees, prioritize deliveries etc. See ap1 Prioritization: With application of lean model the inventory will be reduced ad the company can prioritize the goods accordance to the importance. Planning: Planning will be easy after the inventory is reduced and there is no work rush in the company, schedules can be made and work can be don’t on the float. Late production and hence late delivery: With less inventory and new technology the production will automatically be improved because of regular work flow and motivated staffs. Housekeeping: With the reduction in inventory and more space in the work place it will be easy to keep the work place tidy and with good work flow staffs won’t be in a rush they can contribute sometime in the house keeping as well. Reference: Management Mediation, What is lean management, available: http://www. lmmiller. com/blog/what-is-lean-management/ assess 30. 07. 13 Arnheiter,Edward D. and John Maleyeff (2005). The integration of lean management and Six Sigma. The TQM magazine 17. 1 (5-18. Carl Wright (2011), â€Å"Lean Manufacturing implementation†, Available: http://www. reliableplant. com/Read/11691/lean-manufacturing-implementation [Assess 30. 07. 13] Appendix 1. Business Intelligence system: How Transaction Processing System Performs

Commercial Law The Sale Of Goods

Question: Discuss the fact of the case, issues, rules and application of the rule in the factual back ground? Answer: Fact of the case: This is the case of Bob Quigley who himself is a builder. In this occasion he wanted to reconstruct his own house door as because he wanted to fill his house with more lights. He wanted to change the door into glass doors and for that he wanted strong English Oak wood frame for holding the heavy glasses. In this connection he contracted his known builders merchant to provide the well seasoned frame made of superior quality of English Oak. Each piece of frame, cost near about 3,000 which is higher than normal quality frames which are available in the market. The specification is that the frame must be 5cm in depth to hold the heavy glass. The conversation was made on the phone and the merchant specifies that deals will be according to the standard terms of the contract as earlier. Bob earlier occasion did not bother to read that contract and put his assent on that. Primarily Bob put two door frames and store the rest. But within a month of the doors became damage and various crack lines are also apparent on the door frames. He called his painter friend and use 2,500 for preparing. The friend informed him that the woods are not seasoned properly and actually are not from English Oak. The woods belong to low category stained birch and also not of 5cm dept for that it could not hold the heavy glass properly. Bob complaint the merchant but he denied each and every claim as because of the clause 3 in the terms and condition which includes that the seller do not possess any legal responsibility for the violation of any implied condition as prescribed under Sales of goods Act, 1979 and he also assured that that clause cover up all the legal responsibility of him. Issues: Whether Bob can claim any damage from the builders merchants? Whether the mentioned clause 3 is enough to evade all the liability of builders merchants? Whether the clause 3 is the unfair contract term within the meaning of Unfair Contract Terms Act, 1977? Rules: Asa universal regulation when any person purchases anything it is his responsibility to observe and examine whether that goods can fulfil his use or not. He has no right to hold others responsible for the act. This principle is identified as the canon of caveat emptor and under the application of this principle, vendor provides express situation or guarantee concerning a manufactured goods, he is obelised to obey that. In a situation where the commodity bought does not fulfil with such situation or warranty, the seller is legally responsible to recompense the purchaser. In the lack of express conditions by the vendor, law assumes that goods should assemble certain situation and guarantee, violation of such has the similar consequence as the violation of express conditions. Normally there are no implicit circumstances that the commodities supplied by the vendor must be well fit for the use of the purchaser. The law of Caveat emptor apply in its place. It produce the meaning that at the same time as purchasing it is the accountability of the consumer to make sure that the commodities communicates to the obvious reason he desire to convene. It is essential that the actual reason for which commodities are necessary must be recognized to the vendor. The reason may be identified clearly or by inference. If the commodities can be utilised for numerous purposes, the consumer should identified the precise reason to the vendor; or else the stipulation as to condition of the goods would not take effect. As an instance of this it can be state that in this situation a purchaser ordered for canvas fabric which is usually utilised for stuffing reason. The fabric was provided for that reason but after getting those fabrics, the purchaser examines the fact that those materials are not suitable for his purpose of packing food stuff due to the bad smell. So in this regards he want to reject the consignment. In this case felt that the consumer had no point to refuse the consignment of those materials for the reason that though it was not appropriate for the precise object, it could be adjust for the reason of stuffing in its ordinary sense. There was no violation of circumstance or condition. Buyer lost his case as because he did not intimate the matters to the seller about the purpose. He simply conveys its as packing. So packing food stuffs is not mentioned properly. This thing provides the benefit to the seller in this case. It is obviously not essential that the reason have to be articulated in words lone. If the commodities could merely be utilised for one object, it is implicit that the vendor had information regarding the reason for what the consumer require those commodities. In the case of Priest v Last, it was happened that a person went to a chemist and claimed a warm water courage from himself. That person gives a bottle to that buyer by stating that it was supposed to carry warm water, but not scorching hot water. Subsequent to few days of using that bottle the buyers wife got wounded as the bottle burst out, it was found that the container was not well suited as scorching warm water bottle. In this case the court decided that the purpose of the purchaser was obvious when he order a bottle for warm water bottle, as a consequence the implied situation as to condition is not fulfilled in this case. The purchaser must have based upon the ability and decision of the vendor. For an instance if a person asked another person that he require a car for doing a tour. Seller provides a car which is not appropriate for tour and travel purpose. Violation of that implied condition is found in this case. On the other hand, simple mentioning of picky trade identification by the purchaser does not denote that he has efficient for the manufactured goods of that business name merely. He might still depend on the ability and conclusion of the vendor. The seller has to be a trader of the type of goods transacted. Section 14 of the sales of Goods Act states that it is the implied condition attached to any of the sale of goods transaction is that the product must be inconformity with the with the goods as the purpose of the contract of sale. It was in every sell of goods that the buyer must deliver the gods which are fit for the purpose of the seller. For determining the satisfactory level it is obvious that a reasonable man can find those goods are fit for the purpose. TheUnfair Contract Terms Act 1977is enacted to controls thecontractsby confining the process and validity of a number ofcontract stipulations. It expands to almost all appearances of agreement. The provisions expand equally in case of definite contract provisions and notice that are set to compose a contractual responsibility. This Act provided the protection to the party in case of unfair terms applied in the contract. The contract is a written form of agreement which after conformity and assent by the parties become valid and the parties to the contract are required to maintain the terms of the contract. The Act provides protection against those unauthorised contract terms which are applicable to a contract. If a party, put those terms on the contract that will treated as invalid terms under the application of this Act. For instance we can provide section 6(2), which gives the provision that implied conditions as to depiction, excellence orillustration as mentioned under the provisions of Sale of Goods Act 1979in section 13 to 15 never be disqualifiedagainst a customer. Application of the rule in the factual back ground: In this case Bob ordered the door frame for this house and that should be made of good quality oak wood. In this case, though he did not specify that the dor are for his own house but it is very much known to the buyer that the frame has to hold heavy glasses. In this aspect as an experienced seller he can assume that a good quality of good is required. In this connection Bob can claim the remedy against the buyer because buyer knew the purpose of the door frames. Secondly, the buyer ordered for supreme quality seasoned woods. The woods are not property seasoned. The buyer could not examine the quality of the wood at the time of the purchase of the door frame. Afterward it was found that the woods are not in conformity to that level. So this is the situation where the seller violates the terms regarding the fitness of the goods. In this situation also the purchaser has the right to sue the seller. Thirdly, it was fund that the contract was for providing oak but he supplied bad quality wood which creates the entire problem. In this case the goods are not match with the goods of description. So this is the direct violation of the terms of sale of goods. In this case also case also Bob has the right to sue. Fourthly, the purchaser needs to spend money because of the cracks on the door frames. All this things are not going to take place if the goods are in conformity with the description. So in this case the Bob has the right to claim compensation from the seller. Finally, the argument raised by the seller is that the clause 3 of the terms and condition provides him relief from all kind of charges. So in this occasion it can be claimed that this kind of terms has no validity under the law. The Unfair Contract Terms Act 1977prohibits those kinds of terms in the contract. It expressly provides that the right of the consumer cannot be waived out by those kinds of unfair terms. It harms the right of the consumer. The provision of the Act expressly provide that the provisions mentioned under section 14 about the implied condition in regards to the fitness of the goods can be by passed by the seller by putting the clause in a contract . These clauses are not valid clause so the buyer has the right to sue the seller. In this case also Bob has the right to sue because the clause 3 in the standard terms of contract is not at all a valid term and has no legal enforceability in the eye of law. Conclusion: After all the discussion of the law, fact and the legal application on the factual background we can conclude certain matters in this case. This case provide a guidelines that though the contract which is executed between the parties, it become valid and the parties are bound to obey those rules and terms of the contract. But if the terms of the contract as fall under the provision of the unfair contract terms then the parties are not bound to obey that term. In this situation we can conclude that the buyer Bob has the right to sue the seller because the terms with covers the relief to the seller is void under the law. So a void clause cannot provide any relief to the seller from his responsibility. In this case Bob has the right to sue for the breach of the contract terms because the goods are not in accordance to the purpose of the buyer and for which the buyer suffered the loss. References Bridge M,The Sale Of Goods(Oxford University Press 2009) Fridman G,Sale Of Goods In Canada(Thomson Carswell 2004) Koffman L and Macdonald E,The Law Of Contract(Oxford University Press 2010) Legislation.gov.uk, 'Sale Of Goods Act 1979' (2015) accessed 22 July 2015 Micklitz H, 'Reforming European Unfair Terms Legislation In Consumer Contracts' (2010) 6 European Review of Contract Law Nebbia P,Unfair Contract Terms In European Law(Hart 2007) Orlando S, 'The Use Of Unfair Contractual Terms As An Unfair Commercial Practice' (2011) 7 European Review of Contract Law O'Sullivan J and Hilliard J,The Law Of Contract(Oxford University Press 2006) Peel E and Treitel G,The Law Of Contract(Sweet Maxwell 2007) Sealy L, 'Unfair Contract Terms Act 1977' (1978) 37 Cam. Law. J. 'Unfair Contract Terms Directive' (1995) 11 Computer Law Security Review Whittaker S, 'Unfair Contract Terms, Unfair Prices And Bank Charges' (2011) 74 The Modern Law Review Priest v Last(1903) 2 KB